State Farm® Insurance Agent Ann Bie
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shannon Browne
February 19, 2025
5
out of
5
rating by Shannon Browne
"I recently switched my insurance from Allstate, which I’ve had for the past 30 years to State Farm with this agency, I can’t say enough wonderful things about them. They are professional, knowledgeable, and saved me alot of money. I personally worked with Charlene Stroud. She Made everything so simple and really helped me stay within my budget. They are very helpful and very responsive to your needs. If you’ve been thinking about switching your insurance, I highly recommend this agency. You will not be disappointed and you’ll probably save a lot of money."
Andrew Smith
February 13, 2025
5
out of
5
rating by Andrew Smith
"Ryan provided me with prompt and friendly service. And he answered all my questions to my satisfaction. I'm happy to be back with the State Farm team."
We responded:
"Thank you, Andrew! We are glad you are back with State Farm and grateful that you took the time to share your feedback with us. Ryan will be happy to hear that his hard work is appreciated. We look forward to serving you into the future!"
Evelyne R
February 12, 2025
5
out of
5
rating by Evelyne R
"Great help for something unrelated!"
We responded:
"We are always here to help in any way that we can!! Thank you for the kind words, Evelyne!"
Neeka Jean
January 31, 2025
5
out of
5
rating by Neeka Jean
"Ryan is an absolute gem. Very professional, kind and thorough along with being extremely knowledgeable and pleasure to talk to. He is a keeper!"
We responded:
"We are so grateful for your feedback, Neeka! Ryan is the best and we are so glad he could help you! We look forward to serving you into the future."
John Marino
November 8, 2024
5
out of
5
rating by John Marino
"Charlene was easy to deal with and to reach on phone and answered my question professionally. I am glad to be dealing with her. I feel if I want to add or make changes to my policy it will be done with little effort."
Abdullah Bin Zahid
November 8, 2024
5
out of
5
rating by Abdullah Bin Zahid
"Charlene Stroud helped me save on Auto insurance."
Scott Kuchta
October 15, 2024
5
out of
5
rating by Scott Kuchta
"Ann’s staff, including Andrea, is always quick to respond and very helpful."
We responded:
"Hi Scott! Thank you for your kind words and for recognizing our team! Andrea will be happy to know that she is appreciated. We enjoy working with great customers like you and love having you as part of our State Farm family!"
Sally VanEsselstine
August 14, 2024
5
out of
5
rating by Sally VanEsselstine
"Jake is the best! Very polite and professional. He was able to save me money by switching to State Farm for my auto insurance. I highly recommend him and will be referring my friends and family. Thanks Jake!"
We responded:
"Thank you for your review, Sally! We're so happy to know that you had a great experience with our office and with our team member, Jake! We look forward to helping you and your friends and family with all of your insurance needs. Please have them reach out to us anytime! "
Amy Buckley
August 9, 2024
5
out of
5
rating by Amy Buckley
"I would like to thank Charlene for her quick and efficient ability to get me signed up for Auto and Condo insurance. I have been pulling my hair out trying to get new homeowners insurance since I was dropped by Castle Key. Thank you! Thank you"
We responded:
"Hi Amy, welcome to State Farm!! Thank you for taking the time to share your experience! I am so glad that Charlene did a great job in helping you switch your insurance to State Farm. We look forward to serving you well into the future!"
Lon Cohen
August 8, 2024
5
out of
5
rating by Lon Cohen
"Charlene (office manager) could not be more helpful. Her communication, professionalism and customer care is as good as it gets."
We responded:
"Thank you, Lon, for your kind words and 5 star review! Charlene is the best! I'm so grateful for your feedback and she will appreciate that you took the time to share your experience. We look forward to helping you with your insurance for years to come! "
Angella Chambers
August 8, 2024
5
out of
5
rating by Angella Chambers
"I spoke with Jake and he was very efficient in getting all the information I needed and also answering all my questions. They were also able to save me money. I will be recommending my friends and family to this office."
We responded:
"Angela, thank you for your kind feedback! We're happy to hear that our team member was able to help you save some money and provide you with a great experience! We would love your referrals! Welcome to Bie Insurance Agency and State Farm!!"
Sonal Desai
August 2, 2024
5
out of
5
rating by Sonal Desai
"Terrific experience. Fast response on new coverage."
We responded:
"I am so happy we could help with your insurance, Sonal! We are excited to have you join our State Farm family and look forward to serving you into the future!"
Jeanneane Garland
June 21, 2024
5
out of
5
rating by Jeanneane Garland
"I’ve been dealing with Jake Mikhailik from this office and he has been AMAZING! First, I must say how ironic, Jake from State Farm, I think he found his calling! Second of all, he worked later to help me. He explained everything to me in detail and was responsive to emails. If you need anything - reach out to Jake…. From State Farm!"
We responded:
"Jeanneane, we're so grateful that you took the time to share your great experience with Jake and our office!! He will be happy to hear that his hard work is appreciated. Thank you for your kind words!"
Deborah Peterson
June 13, 2024
5
out of
5
rating by Deborah Peterson
"I alway look forward to speaking with Jake about my insurance needs. He has a great attitude. You can tell he loves his job and helping people. Ann Bie is lucky to have him!"
We responded:
"Thank you for your kind words and 5 star review, Deborah! We're so happy to hear that Jake did a great job and he will be pleased that his effort are recognized. It is our pleasure to serve great longstanding customers like you!! "
Lily LZCollections
June 4, 2024
5
out of
5
rating by Lily LZCollections
"Jake was extremely friendly and professional in assisting me with all my concerns and his proposal actually saved me money , I will recommend Jake to anyone who would want to work with Statefarm."
We responded:
"Lily, I am so happy that Jake was able to help you with your insurance and provide a lower rate as well!! Welcome to our State Farm family! We look forward to helping protect you for years to come!"
Joe Alessio
May 29, 2024
5
out of
5
rating by Joe Alessio
"Thank you Jake for making it so easy to get my jewelry insured. Great service!"
We responded:
"Thank you for your kind review, Joe!! We very much appreciate your business and the great feedback! Like a good neighbor, State Farm is there!"
Jones Jones
May 23, 2024
5
out of
5
rating by Jones Jones
"Jake was very helpful"
We responded:
"My team member, Jake, will be happy to hear that his efforts are appreciated!! Thank you so much for your kind words and 5 star review!!"
Kimberley Seow
May 20, 2024
5
out of
5
rating by Kimberley Seow
"Jake was extremely helpful in securing new car insurance for me. We had a very bad experience with State Farm before, so I was a little nervous. Happy I switched"
We responded:
"Thank you for your kind words and great feedback, Kimberley!! We strive to provide you with the customer care that you deserve and appreciate you recognizing our team member's efforts! Welcome back to State Farm! "
Jason Bruce
May 7, 2024
5
out of
5
rating by Jason Bruce
"Jake was great to work with and made the process easy and saved me a good chunk of money!"
We responded:
"Thank you, Jason, for the 5 stars!! I am so happy to hear that my team member helped you and made the process of switching to State Farm quick and easy! We look forward to helping you with your insurance needs for years to come! Welcome to State Farm! "
Debra rose schirm
April 26, 2024
5
out of
5
rating by Debra rose schirm
"Absolutely always an awesome experience every time we have to call our Agents at Ann Bie State Farm Insurance. The entire team is experienced and professional. Thank you! Today we talked with Jake, yes Jake from State Farm and were handled professionally and prompt!"
We responded:
"Debra, I truly appreciate that you took the time to share your experience with our office! Thank you for recognizing my team members efforts as I could not do it without them. Customer service is extremely important to us as we strive to treat our customers like family! Thank you for supporting our small business and State Farm!"
Jasna Djurin
April 25, 2024
5
out of
5
rating by Jasna Djurin
"Jake was wonderful! Switching to State Farm as so easy and I got a much lower rate. Great experience !"
We responded:
"Thank you so much for sharing your feedback, Jasna! I am so happy to hear that Jake helped you switch to State Farm and you had a great experience with the process! Welcome to our agency and to State Farm!!"
Broker Chics
April 24, 2024
5
out of
5
rating by Broker Chics
"Been a long time customer of this office and have always been given amazing service. Jake has been personally assisting me for some time and he is simply the best. It is refreshing to have one on one, personal and patient assistance when it comes to the important matters in your life. Giving highest rating you can give."
We responded:
"Thank you so much for your kind words and this highest rating review! We appreciate you recognizing our team member, Jake, for his professionalism and patience. We are always here to help in any way we can!"
Tom Cosentino
April 22, 2024
5
out of
5
rating by Tom Cosentino
"Happy I was connected with Jake today. He made switching our car insurance provider to State Farm very easy and convenient. So far I am impressed and satisfied."
We responded:
"Hi Tom, it is so great to hear that Jake made it easy to switch to State Farm! We are honored to have earned your business and look forward to helping protect you for years to come! Welcome to Bie Insurance Agency and State Farm!"
Dorothy W.
April 17, 2024
5
out of
5
rating by Dorothy W.
"Charlene provides excellent service! She is knowledgeable, prompt, and very helpful."
We responded:
"We're so grateful you took the time to share your feedback with us, Dorothy!! Charlene will be so happy to hear that her hard work is appreciated! Thank you for supporting our family-owned State Farm Agency!"
Stokes Mechanical
March 29, 2024
4
out of
5
rating by Stokes Mechanical
"We've had the pleasure of working with Charlene for the past year, and she has been nothing short of exceptional. As an office manager with Ann Bie, Charlene goes above and beyond to ensure her clients are well taken care of. Her dedication to her work and her clients is truly commendable. What sets Charlene apart is her unwavering commitment to providing excellent service. She not only meets our expectations but consistently exceeds them. Whenever we've had questions or concerns, Charlene has always been there to address them promptly and efficiently. Without a doubt, Charlene is our favorite person to work with at Ann Bie. Her professionalism, expertise, and genuine care make her an invaluable asset to State Farm and a trusted advisor for anyone seeking auto insurance. We feel fortunate to have her on our side and wouldn't hesitate to recommend her to anyone in need of insurance services."
We responded:
"Thank you so much for your kind words and great review!! Customer service is something we strive to excel at and really appreciate you recognizing our outstanding team member, Charlene! We're so grateful that you took the time to share your experience and look forward to helping protect you and your business for years to come!"