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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ilanit Abati

August 1, 2025

5  out of  5
rating by Ilanit Abati
"I had a great experience working with Charlene. She was incredibly prompt in her communication and made the entire process of securing car insurance smooth and stress-free. She found me excellent coverage at a great price and handled everything quickly and efficiently. Highly recommend her for anyone looking for reliable and easy insurance service!"
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Arlene Morrell

July 31, 2025

5  out of  5
rating by Arlene Morrell
"I would like to say if you are looking for great insurance call Monica Chavez at State Farm, if you are looking for great customer service please call Monica. Monica, was very patient, understanding and very helpful! We need more people like Monica. Thank You Monica for everything…."
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Patricia Grisales

July 30, 2025

5  out of  5
rating by Patricia Grisales
"Ann thank you for helping me today especially with informing me my daughter wasn't on my current policy and I'm still saving money too!"
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Sherri Skinner

July 30, 2025

5  out of  5
rating by Sherri Skinner
"⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about Monica at State Farm! From start to finish, she went above and beyond to help us with both our personal and business insurance needs. She was patient, knowledgeable, and took the time to make sure we understood every detail. What really stood out was how much she genuinely cared — she didn’t just throw numbers at us, she listened, explained options, and found the best coverage that actually fit us. That kind of customer service is rare these days, and Monica truly delivered it with heart. If you’re looking for someone who’s professional, caring, and dedicated to making sure you’re taken care of, Monica is the one you want on your side. We are beyond grateful for all her help and highly recommend her"
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Collin

July 28, 2025

5  out of  5
rating by Collin
"I worked with Jacquelyn today on adding some coverage for my ‘25 Ferrari, and things couldn’t have gone smoother! She had all the answers to my questions, and even helped me find discounts that I didn’t know existed! She truly went above and beyond! Thank you again, Jacquelyn!! :)"
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Grisell Gonzalez (Ginger)

July 25, 2025

5  out of  5
rating by Grisell Gonzalez (Ginger)
"Monica was very knowledgeable very easy to talk to and very easy to understand what she was saying. She was very professional and very nice."
We responded:
" Thank you, Grisell! We're so grateful that you took the time to share your positive experience with our team member! We truly appreciate your business and look forward to continuing to serve you in the future."
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Dr. Jim

July 23, 2025

5  out of  5
rating by Dr. Jim
"Ann was very professional and made the process of signing up for a new auto insurance policy very easy!"
We responded:
"We greatly appreciate your kind feedback, Dr Jim. Thank you! It is our pleasure to welcome you to State Farm! We are here to help in any way that we can."
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Colleen Mcg

July 16, 2025

5  out of  5
rating by Colleen Mcg
"Stacy did a phenomenal job sorting out my claims and getting immediate answers to all the questions I had. Professional and knowledgeable are two of hers many qualities. Stacy is an asset to State Farm."
We responded:
"Thank you so much for this wonderful review, Colleen! We strive to provide you with the customer that you deserve and very much appreciate you recognizing Stacy's efforts. We look forward to bringing you peace of mind for years to come! Like a good neighbor, State Farm is there!!"
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Chet Raczka

July 15, 2025

5  out of  5
rating by Chet Raczka
"Not being a resident of Florida and shopping for car insurance can be a daunting task. I called State Farm and fortunately for me Jacqui Short answered the phone. Jacquie was amazing, as first of all she listened to me and what I needed. It was just such a pleasure talking with her because you can tell she cares about her clients. She is very professional, courteous and respectful. She is also helpful and made numerous quality recommendations to help me out. Folks bottom line is call State Farm in North Palm Beach and ask for Jacqui. You will be delighted you did"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Jacqui provided you with such attentive and caring service during your car insurance search. We’re glad her professionalism and dedication made a positive difference for you. We appreciate your kind words and recommendation—please know we’re here for you anytime you need us. "
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Tim Dorsey

July 11, 2025

5  out of  5
rating by Tim Dorsey
"Monica was awesome!!!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear this and will be sure to share your compliments with her. Thank you for supporting our family-owned State Farm business!"
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Richard Mena

July 11, 2025

5  out of  5
rating by Richard Mena
"“I’m extremely pleased with the way Monica handled my transition to State Farm Insurance. She was professional, kind, and made the process smooth and easy. Her warm personality and pleasant voice made the experience even better.” Thank you, Monica"
We responded:
"Welcome to State Farm, Richard! Thank you so much for your wonderful feedback! We’re thrilled to hear that Monica made your transition to State Farm Insurance smooth and easy. Her warm personality truly shines through, and we’re glad it made your experience even better. We’ll be sure to pass along your appreciation to her. Thanks again for choosing Ann Bie State Farm!!"
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Rohan Westcarth

July 8, 2025

5  out of  5
rating by Rohan Westcarth
"My agent Shellyann was very pleasant, very knowledgeable and provide excellent service. I switched immediately as the price was much more affordable than my current provider, I'm definitely going to recommend her to my family and friends."
We responded:
"Welcome to State Farm, Rohan! We truly appreciate your kind feedback. We're so happy Charlene made your transition to State Farm Insurance a seamless and a pleasant experience. We'll be sure to share your compliments with her. Thank you again for choosing Ann Bie State Farm!!"
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James Gettings

July 3, 2025

5  out of  5
rating by James Gettings
"I had a great experience with Monica! She was extremely professional and helpful. I will absolutely recommend her to anyone. Monica got my wife and I a much lower insurance rate with better coverage!"
We responded:
"Thank you so much! Your wonderful feedback truly means a lot to all of us at Ann Bie State Farm. I’m delighted we could help you secure excellent coverage at a lower rate! My team member will be thrilled to know her expertise and dedication are appreciated. We look forward to continuing to serve you for many years to come!"
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Connie Wellmer

July 3, 2025

5  out of  5
rating by Connie Wellmer
"Monica was wonderful in explaining why my premium was the price it was. She was professional and considerate. She even took the time when I had an important doctor call during our meeting. Left feeling seen and heard!"
We responded:
"Thank you for your thoughtful feedback, Connie! We truly appreciate you taking the time to acknowledge our team member’s dedication and kindness. Providing excellent customer care is our top priority, and we look forward to serving you for many years ahead."
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Michael Arline

July 3, 2025

5  out of  5
rating by Michael Arline
"Monica Chavez assisted me in securing affordable auto policy with large limits She was great to work with I highly recommend her"
We responded:
"Thank you so much for your kind words! Your positive feedback means the world to everyone here at Ann Bie State Farm. We’re so happy we could assist you in finding high limit coverage at a great price. I’ll be sure to share your compliments with our team member—she’ll be excited to know her hard work made a difference. We look forward to helping you for many years ahead!"
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Sarah Potts

July 2, 2025

5  out of  5
rating by Sarah Potts
"Called today to get some help with a hypothetical vehicle purchase as I will be doing that soon and needed to know how much my payment will be changing. Stacey answered the phone and was absolutely brilliant, kind, beyond helpful and understanding. Worked several numbers and scenarios for me and, honestly, I’m just really sorry I didn’t call sooner. Thank you so much for your help and expertise today, love! I really appreciate you."
We responded:
"Thank you, Sarah! We sincerely appreciate you recognizing our team member’s commitment and warmth. Delivering outstanding customer service is our highest priority, and we look forward to supporting you for many years to come. It is our pleasure to serve customers like you!"
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Amie Dougherty

July 2, 2025

5  out of  5
rating by Amie Dougherty
"Monica Chavez was kind, thorough and extremely helpful for my insurance needs of adding a vehicle and driver to my policy. Very grateful for her assistance and guidance. Highly recommend!"
We responded:
"Thank you so much for your kind words and for recognizing my great team member, Monica. It is our pleasure to serve customers like you!"
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Paul Sucher

July 1, 2025

5  out of  5
rating by Paul Sucher
"Great service and information by Robin for Homeowners and Car coverage"
We responded:
"Hi Paul, it is so great to hear this! Robin will be happy to hear that her hard work is appreciated. We are so happy to have you as part of our State Farm family. Thank you for your 5 star review!"
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Francois Michelon

June 29, 2025

5  out of  5
rating by Francois Michelon
"Super experience with this insurance broker. Jacqui Short is knowledgeable, and super responsive -- great work with!"
We responded:
"Hi Francois, I am so happy to hear that Jacqui did a great job for you! Everyday my team and I strive to provide an exceptional experience for our customers. Thank you for your business! "
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adrian cruz

June 27, 2025

5  out of  5
rating by adrian cruz
"Amazing experience"
We responded:
"We truly appreciate your feedback and 5 star review! Thank you for your business, Adrian!"
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Kaitlyn Ferry

June 26, 2025

5  out of  5
rating by Kaitlyn Ferry
"I had a great experience with Monica! She was very knowledgeable, friendly, and took the time to explain all of my options clearly. I truly felt like she had my best interest in mind. The process was smooth, and any questions I had were answered quickly and thoroughly. It’s refreshing to work with someone who genuinely cares about their clients. I highly recommend Monica!"
We responded:
"Thank you so much, Kaitlyn, for taking the time to give us a wonderful 5 star review! Monica will be happy to hear that her hard work and dedication is recognized and appreciated! We truly value your business!"
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Mike Hamper

June 20, 2025

5  out of  5
rating by Mike Hamper
"Monica was the best agent I have ever had the pleasure of dealing with She was very professional and made the process of changing to State Farm painless"
We responded:
"Thank you, Mike! Your great feedback means so much to us! We are very happy Monica was able to make your move to State Farm an easy one and we look forward to helping you with your insurance needs for years to come!"
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Marlene Marcano

June 20, 2025

5  out of  5
rating by Marlene Marcano
"My agent was pleasant, very knowledgeable and provide excellent service. I switched immediately as the price was much more affordable than my previous company."
We responded:
"We appreciate your wonderful review, Marlene! Thank you for the kind words. We are excited to welcome you to State Farm!"
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Jessika Harvey

June 19, 2025

5  out of  5
rating by Jessika Harvey
"Great experience lowered my rates ! Thanks to Monica, very helpful and professional."
We responded:
"Thank you, Jessica! Your fantastic feedback means so much to us here at Ann Bie State Farm! I am so happy we could help with providing great coverage at a lower rate! Monica will be happy to hear that her knowledge and hard work is appreciated. We look forward to serving you well into the future!"
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Jason Jordan

June 17, 2025

5  out of  5
rating by Jason Jordan
"Can’t say enough about how easy it was to leave USAA (after 30 years) and switch to Allstate. The savings are great and Monica was excellent in quoting a policy that is exactly as the other was. She definitely saved me enough for a few good dinners out a month."
We responded:
"Thank you so much for the kind words, Jason! We are honored to have earned your business and look forward to helping protect you and bring you peace of mind for years to come! "