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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan Tilles

May 13, 2026

5  out of  5
rating by Dan Tilles
"I would like to share my experience with Bie Insurance Agency-State Farm. I have an existing auto policy with them which I am very happy with. I recently requested to get a quote for my property insurance which I currently have with a different company. Jacqui Short promptly called me and thoroughly explained all of the different coverages, deductibles, & premium payments. She was very pleasant, knowledgeable, and easy to work with. Within a couple of hours she emailed me three different options for coverage. Both the price and coverage were much better than I currently have. Needless to say, I will be switching over to them. I highly recommend Bie Insurance Agency-State Farm to anyone looking for auto, boat, or property insurance."
We responded:
"Hi Dan, thank you so much for sharing your wonderful experience! We're so happy to hear that Charlene Stroud provided you with an exceptional experience getting new auto insurance. We truly appreciate your high recommendation and look forward to assisting you as well as your family and friends with any future insurance needs!"
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B. B.

May 12, 2026

5  out of  5
rating by B. B.
"Jackie was personable and professional dealing with my inquiries, got back to me quickly and had all information I asked for. An asset for the agency."
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Captain JD

May 12, 2026

5  out of  5
rating by Captain JD
"Love Stacy at Ann Bie's office. Competitive pricing and great to deal with."
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Fardeen Bari

May 11, 2026

5  out of  5
rating by Fardeen Bari
"Monica was amazing, as i am very young i have been dealing with frustration with many insurance companies with high rates due to my age (something out of my control) but Monica was able to help me get the quote i needed for the best coverage i was able to receive. I just want to say thank you to Monica and the State Farm team. Will definitely have my family switch to State Farm due to this more then excellent customer service."
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Sunshine

May 6, 2026

5  out of  5
rating by Sunshine
"Jackie is incredible and knows her job for homeowners ... highly recommend her to help you out ! Very efficient ."
We responded:
"Thank you, Sunshine, for taking the time to leave us a 5 star review! Jackie will be happy to know that her knowledge and efficiency is appreciated. We appreciate your business and are here to help you any way we can."
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Stanton C

April 30, 2026

5  out of  5
rating by Stanton C
"Jennifer made the process quick and easy, and I get to save some money!"
We responded:
"Hi Stanton, It's great to hear that Jennifer was able to help you with saving you money and providing great service. Welcome to our State Farm family!"
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Edward Nitto

April 29, 2026

5  out of  5
rating by Edward Nitto
"I had a great experience getting my State Farm policy set up. Jennifer was the one who helped me, and she made everything simple to understand. The process was quick and easy, really appreciate the help!"
We responded:
"We truly appreciate you taking the time to recognize our great team member, Jennifer! Thank you for your kind words. Providing a great customer experience is a priority for us and we will strive to exceed your expectations well into the future. "
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arnold siegel

April 28, 2026

5  out of  5
rating by arnold siegel
"After speaking to Stacey Hobart at State Farm , I just signed up for auto insurance and am awaiting a quote for home insurance. She was very peasant and very patient with me and offered me the best price for my automobile insurance. In fact I have already recommended her to many of my friends, two of which just signed with her. Pick up your phone and call her. She is fabulous."
We responded:
"Hi Arnold, thank you so much for your wonderful review! Stacy will be thrilled to know how much her efforts are appreciated. We love referrals and are honored that you have chosen us for your insurance needs. Like a good neighbor, State Farm is there!"
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DEIDRE MCCLENDON-JOHNSON

April 28, 2026

5  out of  5
rating by DEIDRE MCCLENDON-JOHNSON
"Monica Chavez was amazing throughout the entire claims process. She walked me through everything and answered every question that I had. She made everything simple and easy breezy, which made the experience much easier to handle. I am extremely satisfied with the results and truly appreciate her for professionalism."
We responded:
"Hi Deidre! Thank you so much for your kind words! We're thrilled to hear that Monica provided such excellent support throughout your claims process. It's wonderful to know she made everything simple and easy for you. We truly appreciate your feedback and will be sure to share your compliments with Monica. If you ever need assistance again, we're here to help!"
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Irene Hey

April 24, 2026

1  out of  5
rating by Irene Hey
"I was a State Farm customer for over 40 years with very few claims during that time. I remained loyal because of their reputation for being a “good neighbor” and standing by their customers. In July 2024, a rental vehicle I was using was damaged while legally parked, with the at-fault driver cited at the scene. I was not present at the time of the incident. At the time of the accident, I contacted State Farm and was advised to allow the at-fault party’s insurance (Amazon’s) to handle the claim, rather than going through my own policy and being responsible for a deductible. When this matter later resurfaced, I again contacted State Farm. They reviewed the situation and confirmed that I was not at fault and not financially responsible. I will say that the staff at my local agent’s office were kind, responsive, and professional throughout the process. However, despite that, the claim was ultimately declined, and I was later informed that State Farm would not take any further action, even after the matter was escalated to a collection attorney. I was advised to seek legal counsel on my own. As a result, I am now dealing directly with a collection agency for a claim where fault was clearly assigned to a third party and even my own insurer has acknowledged I am not responsible. What was most disappointing is that in situations like this, it is commonly understood that insurers may step in to resolve the matter and then pursue recovery from the responsible party. Instead, after decades of loyalty, I was left to handle the situation alone. In this case, State Farm was not a “good neighbor.” When it mattered most, I was left without meaningful support. I would encourage others to clearly understand what level of support they can expect—not just when purchasing a policy, but when a real issue arises."
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Nicole Marjama

April 22, 2026

5  out of  5
rating by Nicole Marjama
"Charlene gave us a quote which beat our current insurance and was able to write us a policy the same day. Great customer service! Thank you Charlene!"
We responded:
"Hi Nicole, Thank you so much for you kind words and great review! Charlene will be happy to know that you appreciate her! Welcome to our State Farm family!"
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Jacob Howie

April 17, 2026

5  out of  5
rating by Jacob Howie
"Every time I call and need help with auto insurance they always go above and beyond to help me. Thank you."
We responded:
"Hi Jacob! We really appreciate you taking the time to give us feedback. Thank you for your kind words and for your continued business. It is a pleasure to help great customers like you. "
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Suresh Bafna

April 14, 2026

5  out of  5
rating by Suresh Bafna
"Prompt and pleasant."
We responded:
"We appreciate your kind works and great review, Suresh! We're happy to serve you and are always here to help with your insurance whenever needed. Thank you for your continued business now and into the future."
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Angelique

April 10, 2026

5  out of  5
rating by Angelique
"Stacy was amazing to work with. She had an email quote over and explaied policy. The easy fastt, no hassle process, competive rate with great customer service was top notch. Thanks Stacy definitely will let my family and friends know who to call for insurance."
We responded:
"Thank you for your kind words and great review! It is great to hear that Stacy did an amazing job making your insurance purchase quick and easy. It is our pleasure to welcome you to State Farm! We are here to help in any way that we can."
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Patrice Smith

April 8, 2026

5  out of  5
rating by Patrice Smith
"I’ve been dealing with Anne Bie and her team for over 5 + years and always got an answer to any woo might have. So sorry I will be leaving the area - will miss the excellent customer service"
We responded:
"Thank you so much for your kind words and loyalty over the past 5+ years, Patrice! We truly appreciate your trust and are grateful to have been able to assist you. We’ll miss you as well and wish you all the best in your new area. Please don’t hesitate to reach out if you ever need anything in the future!"
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Antionette Charo

April 6, 2026

5  out of  5
rating by Antionette Charo
"Highly recommend working with Monica received my quote and policy within minutes and saved me money while receiving more coverage"
We responded:
"We truly appreciate your wonderful recommendation! Monica will be happy to hear that she did a great job while providing better coverage at a lower rate. Thank you for choosing us, we are here whenever you need assistance."
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Michael Pierce

March 31, 2026

5  out of  5
rating by Michael Pierce
"Stacy @ Ann Bie State Farm Insurance Agency made getting insurance on our vehicles strait and simple. Thank you Stacy!!!😊"
We responded:
"Thank you for your great feedback, Michael! We're so happy to hear that Stacy made your insurance purchasing experience quick and easy. We appreciate your business and will be here when you need us. Welcome to State Farm!"
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Carolyn Simms

March 30, 2026

5  out of  5
rating by Carolyn Simms
"Jacqui is so helpful. She’s efficient in handling my request and I’m really pleased with her timely responses. Great agency!"
We responded:
"Thank you for your kind words, Carolyn! Jacqui will be happy to hear that her efforts are appreciated. It’s our pleasure to assist you, and we appreciate you choosing our agency! Like a good neighbor, State Farm is there."
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Geri Orr

March 27, 2026

5  out of  5
rating by Geri Orr
"Worked with Jackie on getting a homeowners policy for our condo. She worked very hard on it and was able to give us a very good policy and a very good price. Thank you. At this State Farm office."
We responded:
"Thank you for your wonderful feedback! We're glad Jackie could assist in tsecuring the right homeowners policy for your condo at a great price. We appreciate you choosing our State Farm office and are here to help with anything you need in the future!"
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Mike Amador

March 24, 2026

5  out of  5
rating by Mike Amador
"Great service and fast and prompt replies"
We responded:
"Thank you for your great feedback, Mike! I am happy to hear that my team members were prompt and professional in helping you out with your insurance. We appreciate your business and look forward to continuing to help you in the future."
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Monica White

March 20, 2026

5  out of  5
rating by Monica White
"Glad I switched back to State Farm, Jennifer helped us stay covered while saving!"
We responded:
"Hi Monica, thank you so much for your kind words! We're thrilled to hear that Jennifer was able to help provide you with insurance coverage while also helping you save. Welcome back to State Farm—we’re here for you anytime!"
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ALFRED VITANZA

March 19, 2026

5  out of  5
rating by ALFRED VITANZA
"excellent service-quick, accurate and very professional"
We responded:
"Thank you, Alfred, for taking the time to provide such kind feedback! I am happy to know that our team was able to provide you with prompt, precise, and professional service. We truly appreciate your business and look forward to assisting you for years to come. "
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Sharon Laverty

March 18, 2026

5  out of  5
rating by Sharon Laverty
"Jacqui, Account Manager, helped us out so promptly to get a quote when we were in a crunch. We really appreciate the responsiveness and professionalism she demonstrated."
We responded:
"Hi Sharon! We appreciate you taking the time to share your experience! It’s great to hear that Jacqui responded quickly and handled everything with professionalism when you needed it most. Thank you for your kind feedback—we’re always here to support you!"
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John Curtis

March 18, 2026

5  out of  5
rating by John Curtis
"I have used the State Farm office for over 50 years now and been with this office for over 25 years. Ann, Jacqui and the rest of the team are most professional and care deeply about their work and helping their customers out. You will be in good hands with this team."
We responded:
"Hi John! Thank you so much for your incredible loyalty and kind words! We are truly honored to have had the opportunity to serve your family for over 25 years. My entire team and I take great pride in providing professional and caring service, and your recognition means a lot to us. We look forward to continuing to support you for many years to come!"
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Gordon Heise

March 17, 2026

5  out of  5
rating by Gordon Heise
"There is not much more you can say about Ann Bie and Jacqui Short except for (EXCELLENCE)! I have been going to Ann for over 30 Years and her staff, especially Jacqui has been outstanding in Service and Price. Try them, you will be thrilled. Special Thanks to Jacqui, Gordon H."
We responded:
"Thank you so much, Gordon, for this fantastic review!! We appreciate your loyalty and it is gratifying to know that our team's commitment to excellence, service and value has made a meaningful impact over the years. Your recommendation is truly valued and we look forward to continuing to serve you for years ahead!"